Privacy Policy

Effective Date: 12 October 2024

Introduction

At In-Grid Agency ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://in-gridagency.com] (the "Site"), contact us, or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

  1. Information We Collect

We may collect information from you in a variety of ways. The information we collect includes:

Personal Data: When you voluntarily provide it to us, we collect personal data, including but not limited to:

  • Full Name

  • Email Address

  • Phone Number

  • Business Name

  • Revenue (for project evaluation purposes)

  • Any files or media you upload through our contact forms

Usage Data: We may automatically collect certain information when you visit, use, or navigate the Site, including:

  • IP Address

  • Browser type and version

  • Time zone settings

  • Referring URLs and the pages you view on our site

  • The date and time of your visit

  1. How We Use Your Information

We will provide services in a professional and timely manner, adhering to industry best practices. In terms of confidentiality, we will keep your confidential information secure and not disclose it to any third parties without your consent.

Upon full payment, we will transfer ownership of all deliverables to you, including website design, systems and workflows, and any other created materials.

  1. Legal Basis for Processing (GDPR)

We process your data under the following lawful bases:

  • Consent: You have given us permission to process your personal data for a specific purpose.

  • Contract: Processing your data is necessary for fulfilling our contractual obligations with you.

  • Legal Obligation: We are legally required to process your data for specific reasons, such as complying with tax and accounting regulations.

  1. How We Share Your Information

We may share your information with third parties only under the following conditions:

  • Service Providers: We may share your data with trusted third-party vendors who help us provide services such as website hosting, email marketing, and data analytics. These vendors are required to comply with our strict data privacy policies.

  • Business Transfers: In the event of a merger, sale, or acquisition, your personal data may be transferred to the new business entity.

  • Legal Compliance: We may disclose your information when required by law, such as to comply with legal proceedings, court orders, or governmental requests.

  1. Your Rights (GDPR and CCPA)

Depending on your location, you may have certain rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.

  • Rectification: You can request corrections to any inaccurate or incomplete data.

  • Deletion: You can request the deletion of your personal data under certain circumstances.

  • Objection: You can object to our processing of your personal data for direct marketing purposes.

  • Data Portability: You can request that we transfer your data to another service provider.

To exercise any of these rights, please contact us at info@in-grid.agency. We will respond to your request within 14 days.

  1. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience. Cookies help us understand how you use our Site and allow us to remember your preferences. By using our Site, you consent to the use of cookies. You may disable cookies through your browser settings, though this may affect the functionality of the Site.

  1. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We may also retain your data for longer if required by law or to protect our legal interests.

  1. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or data storage system can be 100% secure. As such, we cannot guarantee absolute security.

  1. International Data Transfers

To provide our services efficiently and securely, we use third-party infrastructure services, including global servers and nameservers, which may result in your personal data being transferred to and processed in various countries outside of your own. These countries may not have the same data protection laws as your home jurisdiction.

We take all necessary steps to ensure that your data is handled in accordance with this Privacy Policy and applicable data protection regulations. This includes implementing appropriate safeguards, such as data processing agreements and legal mechanisms, to ensure an adequate level of protection for your data.

By using our website and services, you consent to the transfer, processing, and storage of your data in these locations as necessary for the operation of our business.

  1. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we discover that we have inadvertently collected data from a child under 18, we will promptly delete such data from our records.

  1. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, with the "Effective Date" updated accordingly. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:


In-Grid Agency

info@in-grid.agency